Shipping policy

Shipping Policy


Last updated: [5/4/26]


Thank you for shopping with us. Below is everything you need to know about our shipping process.


Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.


Please note: During high-demand periods (such as new drops or sales), processing times may be slightly longer.


Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.


Estimated delivery times:


  • Standard Shipping (U.S.): 3–7 business days
  • Expedited Shipping (U.S.): 1–3 business days


Delivery times are estimates and may vary due to carrier delays.


Free Shipping

We offer free standard shipping on orders over $100 within the United States.


Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear.


Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.


Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If this occurs, please contact the shipping carrier directly.


Delays

We are not responsible for shipping delays caused by carriers, weather conditions, or other factors outside of our control.


International Shipping

We [do / do not] offer international shipping at this time.


If international shipping is available:


  • Delivery times vary by destination
  • Customers are responsible for any customs duties, taxes, or import fees


Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at Jaymousofficial@gmail.com with your order number and photos of the issue. We will make it right.


Contact Us

If you have any questions about your order or shipping, please contact us at:

Jaymousofficial@gmail.com